ACM – Air Cargo Management offers the following portfolio of services:

sales (telesales and face-to-face)
advertising and PR
direct mail and email broadcasting
sales promotions and incentive schemes*
new product development, feasibility studies etc*
reservations (offered at all represented stations)
market intelligence, including advice on surcharge levels
space allocation and load planning
airway bill issue/control
pallet/ULD building and optimisation
road transport*
ground handling supervision
aircraft loading supervision
post-flight information
cargo tracin
revenue accounting/credit control/revenue collection (through CASS if required)
loss indemnity
service freight management
humanitarian traffic management
administration and claims
import cargo management and processing*
statistical analysis and reporting
chartering/wet-leasing of freighter aircraft
establishment of interline agreements

*please note that some or all aspects of these items fall outside the scope of the GSSA services provided within the commission-based remuneration; they may involve additional costs and charges, and are subject to prior quotation and/or negotiation

© ACM 2010